Use and Protection of Information
Artes Hotel requests some of your personal information (name, surname, age, e-mail, telephone, etc.) from you in order to provide better service to its customers.
Statistical data (browser type, geographical location, age, gender, etc.) that can be obtained from this collected personal information, periodical campaigns, e-bulletins, designing special promotional activities for customer profiles, and customer "classification" studies aimed at not sending unsolicited e-mails. It is used within the Artes Hotel.
Artes Hotel does not share the information collected from the membership forms with third parties without the knowledge of the member in question or otherwise, and does not use or sell it for commercial purposes for any reason other than activity.
Artes Hotel analyzes and interprets the visitor movements and preferences that it monitors during the use of the site, apart from the personal information requested in their e-mail addresses and membership forms. These statistical data, which do not contain personal information, are used to provide guests with a more special and effective booking experience.
Customer information can only be disclosed to official authorities if this information is duly requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force.
Only the customer can access all the information that the customer enters into the system, and only the customer can change this information. It is not possible for anyone else to access and change this information.
Your credit card information requested on the payment page is obtained with the 3D Secure application in order to keep the security of our guests shopping on the site at the highest level. In this way, all transactions for payment are made between your bank and your computer through the interface of www.arteshotel.com and our other sites. However, it cannot give a guarantee on security-related issues.
Due to the nature of the internet, information can be circulated on the internet despite adequate security measures and can be taken and used by unauthorized persons. Artes Hotel is not responsible for this use and the damage arising from the use.
The collected information is stored in a secure environment that is not open to public use.
Regarding Links (Links) to Third Party Sites
Artes Hotel does not guarantee the privacy policies of third-party websites that you can access through the links on the website, therefore, before providing any personally identifiable information, we recommend that you evaluate the privacy approaches of the websites you visit.
For questions about the confidentiality agreement, you can contact us using the contact information below.